Passwords may be entered at installation time or after installation with $IOFFICE/bin/AddPassword. We recommend entering passwords after installation.
Note: $IOFFICE is an environment variable which points to the Island Office installation directory. For example, here is how you would set IOFFICE if your installation directory was /usr/local/ioffice_5.0:
Bourne Shell (sh):
# IOFFICE=/usr/local/ioffice_5.0 ; export IOFFICE
C Shell (csh):
# setenv IOFFICE /usr/local/ioffice_5.0
Before you begin: If new license information is being added to an existing license file, we recommend that you make a backup copy of the netlicense.dat just in case something goes wrong during password entry.
To run AddPassword just type the following command:
1) At this point, AddPassword will show you what file it will attempt to add the licenses to. If you get following message, skip to step 2.
Using license file in IOFFICE directory:
If you get a message mentioning LM_LICENSE_FILE, read on...
Using license file: /path_to/license.dat
from LM_LICENSE_FILE: /path_to/license.dat
OK to use this file?
LM_LICENSE_FILE is an environment variable used by all products that use flexlm for licensing, including Island products. If you are familiar with flexlm and wish to add Island product keys to the specified license file, then enter "yes". Otherwise, enter "no", then type the absolute path name of the license file, i.e.
2) Product Serial Number: Enter the product serial number (####-#####), which can be found on the product information sheet, as well as the box the media is shipped in. The data typed into this field is saved out to the $IOFFICE/licenses/serial_num.dat for safe keeping. If you cannot find this number, just enter 'none'.
3) License type (net/node): Enter 'net' if you requested a network (floating) license.
Note: a node-locked license will only allow licenses to be checked out on the license host.
4) HostName: Enter the hostname of the license host. If you are running AddPassword on the license host, then you can accept the default.
5) Unique ID: Enter the hostid of the license host. The hostid is determined via the $IOFFICE/bin/lmhostid command.
6) Island Password: Enter the password.
If AddPassword returns 'Invalid Password, TRY AGAIN', the password was most likely typed in wrong. Sometimes, passwords contain the letter O and number 0, or letter I and number 1 which are difficult to distinguish. This message is also appears if the wrong hostid was specified. If you are sure you have entered all the information correctly, please contact Island's licensing department. A new password may need to be generated.
Licensing: 800-255-4499 mailto:firstname.lastname@example.org
If everything went well, your new license file (netlicense.dat) should
have been created. Run AddPassword again for each remaining password
Note: The following commands must be typed on a single line without the backslash '\'.
In Bourne Shell (sh):
# $IOFFICE/bin/lmgrd -c $IOFFICE/licenses/netlicense.dat > \
$IOFFICE/licenses/license.log 2>&1 &
In C Shell:
# $IOFFICE/bin/lmgrd -c $IOFFICE/licenses/netlicense.dat >& \
The $IOFFICE/bin/license.log should contain information as to whether the license manager started correctly. As users check in/out licenses, information will appear in this log file.
In addition, you can use the following command to query the license manager for information on available licenses.
# $IOFFICE/bin/lmstat -c $IOFFICE/licenses/netlicense.dat -a
If you need to shut down the license manager:
# $IOFFICE/bin/lmdown -c $IOFFICE/licenses/netlicense.dat
To fix this, add the Island license file to this variable, which can be a colon separated list of license files, e.g. (in csh)
% setenv LM_LICENSE_FILE $IOFFICE/licenses/netlicense.dat:$LM_LICENSE_FILE
If you are still having problems, please contact Island Technical Support.
Support: 800-255-4499 mailto:email@example.com